From a Party Coordinator at Chuck E. Cheese to the Vice President of Community & Customer Experience at a video messaging startup, I can safely say that my career has run the gamut of customer-facing roles. Along the way, I’ve gathered many valuable lessons around building online and offline communities, creating amazing customer journeys, and producing sold-out events.

TL;DR of my website

Core Services:

  • Community and customer-experience strategy (generally tech/startups/nonprofits), including planning and execution if needed

  • Event production, from smaller gatherings to full-scale conferences and sponsorship execution

  • Content creation (written and video): customer-facing or internal training content and documentation

  • Employee experience consulting, onboarding, and hiring support (helping bring on FTEs after the project ends)

Why work with me?

I’m deeply people-oriented and genuinely care about helping teams succeed. I pride myself on quickly understanding how different teams work, energizing communities and/or audiences, and delivering high-quality assets, whether that’s video, content, or strategy. My goal is always to create actionable solutions that teams can run with, or without me holding the reins. Don’t just take my word for it, I’ve got 65+ recommendations on my LinkedIn.

 

CONTACT

➤ LOCATION

Boston // Remote // kayak

CONTACT

trish@trishofalltrades.com

 

 
Trish Fontanilla's headshot. She's wearing a black and white dress with a sheen, and she's smiling at the camera.

HOW CAN I HELP?